Customer Service Representative Job at State of Tennessee, Nashville, TN

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  • State of Tennessee
  • Nashville, TN

Job Description

MINIMUM QUALIFICATIONS

• Graduation from an accredited college or university with a bachelor’s degree and experience equivalent to 3 years of professional level experience.

• Excellent Excel skills and experience with all other Microsoft Office Programs.

• Experience interpreting policy or procedural provisions for a TennCare, Medicaid, or other related health insurance organization is preferred.

• Excellent written and oral communication skills

DESIRABLE QUALIFICATIONS

• Passion and commitment to supporting people with I/DD, person-centered practices, and integrated employment and community living

• Experience with program management and/or grant management

• Experience in contract management

• Experience working in or with Medicaid or disability related programs

• Strong work ethic and self-motived with ability to work well on a team

• Organizational skills, including the ability to prioritize, multi-task and manage workload to meet specific timeframes and deadlines

• Ability to adapt to changing priorities and deadlines

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