Job Description

We are looking for a Sales Operations Specialist to join Çimsa Americas Team!

This position is located in Houston , Texas,

If you are interested in developing your professional career in cement sector, send your resume and cover note to us.

As Sales Operations Specialist you will be responsible for:

• Accurately process customer orders in SAP, ensuring timely and precise fulfillment.
• Respond to inquiries via phone, email, and in person, delivering exceptional service and product knowledge.
• Assist the sales team in preparing presentations, proposals, and reports; process and enter quotes and sales data in SAP and other systems.
• Own Master Data Management across systems by maintaining and updating accurate customer records.
• Collaborate with production, logistics, and other departments to ensure timely delivery of products. Work closely with the Logistics Supervisor to facilitate optimal truck traffic flow.
• Generate and analyze sales reports, identify trends, and assist with sales forecasting. Support the daily billing and invoicing process by coordinating input from plants, customers, distributors, and internal teams.
• Address and resolve customer complaints and escalate issues when necessary.
• Perform general administrative tasks such as scheduling meetings and managing calendars. Assist with insurance certificates, customer purchase orders, and vendor packages.
• Oversee both incoming and outgoing invoices, ensuring accuracy and timely processing. Review disputed invoices, support collections and account reviews, and reconcile POs with invoices for key accounts.
• Monitor receivables and follow up on overdue payments to ensure timely collection.
• Provide backup assistance to the logistics supervisor by coordinating transport schedules and resolving delivery issues.

This is the opportunity for you if you have these skills and requirements:

• Bachelor’s degree in related fields
• More than 4 years of experience in the relevant field
• Strong knowledge of MS Office
• Very good command of English
• SAP- Budget, Pricing, Purchasing
• Outlook- Calendar and Email management
• Computer skills, including the ability to operate computerized accounting, spreadsheet, and word-processing programs and email at a highly proficient level
• Candidates should already possess valid residence, and work permits for employment within the country.

ÇİMSA considers equality, diversity and inclusiveness in business life as a part of the culture of doing business, and implements the policies it publishes and practices related to this. To contribute to creating a more socially inclusive world by providing fairer and equal working environments for all; It aims to develop creativity by providing different perspectives by employees using all their talents and differences that make them special, at work, to attract people from all segments of the society who do their jobs in the best way and to retain existing talents.

ÇİMSA observes the principle of "Equality at Work" in all its processes. In this context, it aims to provide gender equality by providing equal opportunities to its female and male employees, to fight against stereotypes and prejudices of sexism, and to prevent all kinds of discrimination.

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