Job Description

Bioworld, the global leader in licensed lifestyle products, is seeking a National Account Sales Manager to grow and manage our Grocery and Convenience store accounts. This role blends strategic sales with hands-on execution to ensure flawless onboarding, compliance, and account growth.

Key Responsibilities

Account Setup & Customer Onboarding

• Manage routing guidelines for new Grocery and Convenience customers and communicate requirements to the Account Services Team (AST).
• Confirm vendor terms, allowances, and agreements for all new customers and departments; ensure documents are executed and forwarded to the AST.
• Maintain up-to-date customer database (Master Account List) with complete and accurate contact information.

Order Management & Execution

• Complete order forms in Bioworld’s system, ensuring all key customer/order data is accurate.
• Communicate special packaging requirements and pre-production needs to the AST prior to PO placement.
• Document and track sample requests (pre-production, top of production, and licensor samples for all programs).
• Serve as liaison with retail buyers/buying teams after PO placement to manage requests and changes, including:
• Extension requests
• Discount negotiations
• Shipment window adjustments (early readiness or cancel window shifts)
• Cancellation review and negotiations

Relationship & Channel Development

• Develop and nurture relationships with Grocery and Convenience buyers to maximize shelf space, program opportunities, and incremental growth.
• Partner with cross-functional teams (AST, sourcing, packaging, and design) to deliver tailored solutions for the Grocery and C-store landscape.
• Monitor customer compliance requirements and ensure timely execution across logistics, invoicing, and packaging.

Qualifications

• 5+ years of sales/account management; Grocery or C-store experience strongly preferred.
• Strong knowledge of vendor agreements, routing guides, and retail compliance.
• Excellent communication, organization, and negotiation skills.
• Proven ability to grow accounts in complex retail environments.

Why Join Bioworld?

Be part of a global team that delivers innovative, licensed products to the world’s biggest retailers. At Bioworld, creativity and growth go hand-in-hand.

Job Tags

Similar Jobs