Job Description

We are seeking a proactive and experienced Licensed Customs Broker to lead the establishment of our new office in Charlotte, NC. This role is ideal for a dynamic professional with a startup mentality 💡, ready to build operations from the ground up 🏗️—including obtaining the necessary company licensing and setting up compliant processes 📋.

🔧 Key Responsibilities

🏢 Office Establishment & Licensing:

• Lead the setup of the Charlotte office, ensuring all local and federal requirements are met
• Obtain and maintain the necessary company licenses to operate as a customs brokerage

📦 Customs Compliance & Operations:

• Manage customs clearance processes for imports and exports, ensuring compliance with all applicable laws and regulations
• File entries and process customs documentation accurately and timely 🕒
• Communicate with CBP and other government agencies as needed 📞
• Advise clients on customs compliance and tariff classifications 📘
• Stay updated on changes in customs regulations and policies 📡
• Coordinate with freight forwarders, carriers, and warehouse teams 🚛
• Maintain records per customs requirements and company policies 🗂️
• Maintain internal customs software and integration to Customs 💻

👥 Team Leadership & Development:

• Recruit, train, and manage a team of customs professionals as the office grows 🌱
• Foster a culture of compliance, efficiency, and continuous improvement 🧠

Requirements

📋 Qualifications

• ✅ Active U.S. Customs Broker License (required)
• ✅ 3+ years of customs brokerage or import/export compliance experience
• ✅ Strong knowledge of HTS classification, valuation, and PGA regulations (FDA, USDA, EPA, etc.)
• ✅ Excellent communication and problem-solving skills
• ✅ Experience with ACE and customs software systems (preferred)
• ✅ Highly organized and detail-oriented
• ✅ Proven ability to work independently and in a startup environment

🌟 Preferred Attributes

• Experience in establishing new offices or departments 🏗️
• Familiarity with obtaining company licenses for customs brokerage operations 📄
• Ability to navigate and implement processes in a startup setting ⚙️

Benefits

💼 Compensation & Benefits

• Standard medical, dental, and vision coverage 🏥
• 401(k) plan with company match 💼
• Paid time off and company holidays 🌴
• Career development opportunities 📚

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