Day-to-Day: One of our large telecommunication clients is looking to hire a Legal Assistant to join their growing Legal Emergency Response Team. This department is responsible for providing response to all legal demands that the carrier may receive looking for production of data and customer information. As a Case Assistant, you will be responsible for managing the request que that houses around 7500 requests a week. The Case Assistant will provide assistance in looking through approximately 1500 incoming request IDs a day, and sending to the appropriate case specialist teams to provide proper legal response. A qualified individual will have previous exposure to legal language, having an eye for detail and ability to handle sensitive, confidential information.
This contract position requires proof of US citizenship. Proof of US citizenship will be required upon start in the form of a US passport. These documents must be presented on first-day arrival for verification.
T-Mobile’s Legal and Emergency Response team responds to legal demands that are served upon the company for customer information. The primary role of this contract position is to analyze documents submitted by law enforcement, private attorneys and pro se litigants (including court orders, search warrants, subpoenas, and preservation letters) and implementing standard practices and policies to ensure proper intake and handling of documents. While a specific academic degree is not required, it is preferred that the candidate have some type of formal training/experience in reading legal demands. On-the-job training is provided.
With minimal supervision, the NTW (non-T-Mobile worker) will review and conduct intake on legal demands using in-house systems. Proper handling of these demands is vital. The NTW may also be tasked with other duties and projects as assigned by management.
It is imperative that the candidate be a quick learner, detail oriented, goal driven, has excellent communication skills and professional. The information they have access to is Sensitive Information as defined by the T-Mobile National Security Agreement (NSA) and is highly confidential. We must have dedicated, mature, professionals in this position. Documents received may sometimes contain graphic photographs or wording. The candidate will need to be aware of, and indifferent to this.
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