Job Description

Richland Country Club

Nashville, Tennessee

Company Description

About the Club

Located in the heart of Nashville on 170 acres of rolling hills with sweeping views, Richland Country Club is one of Tennessee’s most distinguished private member-owned country clubs. Established in 1901, Richland is steeped in Southern tradition, elegance, and a long-standing commitment to exceptional service and hospitality.

The Club has undergone significant capital reinvestment in recent years, including a comprehensive clubhouse renovation completed in 2019 and a full golf course renovation in 2022. The original Jack Nicklaus Signature-designed course was renovated by Bill Bergin and enhanced with two luxury comfort stations—improvements that have been exceptionally well received by the membership. Additional capital projects and strategic expansions are planned in the coming years.

Richland offers a full complement of year-round amenities, including:

• Championship golf
• Multiple dining venues ranging from fine dining to casual and poolside
• A state-of-the-art, two-story 9,025 sq. ft. fitness center
• A lap pool with zero-entry wading area
• A 33,385 sq. ft. tennis facility featuring four indoor climate-controlled courts and an outdoor complex with six clay courts and two hard courts enclosed by a year-round dome

The Club operates seven days a week, year-round, and is currently at full membership capacity (approximately 1,100 members) with a waitlist. Annual gross revenues are approximately $23 million, including roughly $5 million in Food & Beverage revenue, with private events accounting for approximately 38% of F&B volume.

Nashville continues to be one of the most dynamic and desirable cities in the Southeast, offering strong economic vitality, an exceptional quality of life, a favorable tax environment, and a growing population.

Position Overview

The General Manager/AGM of Richland Country Club is responsible for the overall leadership, strategic direction, and day-to-day management of all club operations. Reporting directly to and working closely with the Board of Directors, the General Manager ensures that the Club’s mission, bylaws, and policies are executed with excellence and consistency.

The General Manager/AGM provides visible, hands-on leadership across all departments and serves as a key ambassador for membership, fostering a culture of hospitality, professionalism, accountability, and continuous improvement. This role requires a collaborative partnership with Board members, committee leadership, and department heads to deliver exceptional member experiences while maintaining strong financial stewardship.

Key Responsibilities

• Lead and oversee all club operations, including golf operations, food and beverage, fitness, pool, tennis, events, communications, maintenance, housekeeping, childcare, and security
• Execute policies established by the Board of Directors in accordance with the Club’s bylaws
• Partner with committees in strategic planning, annual budgeting, forecasting, and financial controls
• Manage operational performance to achieve approved financial and service objectives
• Serve as the primary liaison with committee chairs, supporting governance while maintaining appropriate management authority
• Drive a consistent, high-quality member experience across all touchpoints
• Provide leadership, coaching, and development for department heads and staff
• Maintain a visible presence throughout the Club and actively engage with members and guests
• Play a key role in planning and executing future capital projects and facility enhancements
• Represent the Club professionally within the community and broader private club industry

Candidate Profile

The ideal candidate is a seasoned private club professional with a strong record of operational leadership, financial acumen, and member-focused service. The successful candidate will be a confident, decisive leader who is both strategic and detail-oriented, with the ability to inspire teams and set high performance standards.

Preferred qualifications include:

• Progressive leadership experience in private golf and/or country clubs
• Comprehensive operational knowledge across all club departments, with particular strength in Food & Beverage and member experience
• Demonstrated success working with Boards and committees within a member-owned governance structure
• Strong financial literacy, including budgeting, forecasting, and cost controls
• Hands-on, visible leadership style with excellent interpersonal and communication skills
• Proficiency in Microsoft Office and experience with Club Essentials or similar club management systems
• Professional stability and a career history that reflects growth and achievement
• CMAA membership or pursuit thereof is strongly preferred

Compensation & Benefits

Richland Country Club offers a competitive compensation package commensurate with experience and qualifications, including:

• Competitive base salary
• Performance-based bonus opportunity
• Comprehensive healthcare benefits
• Employer-funded 401(k)
• Additional benefits consistent with a premier private club

Application Process

Interested candidates should submit a resume and cover letter outlining their qualifications and interest in the role. All inquiries and applications will be treated confidentially and should be sent to Jenny Huff, Director of Personnel, at jhuff@richlandcc.com. 

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