Document Support Specialist Job at Swoon, Billings, MT

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  • Swoon
  • Billings, MT

Job Description

Swoon is hiring for our banking client in Billings, MT and this will be a fully onsite position.

This is a 12-month contract opportunity with Benefits - Health, Dental & Vision (50% of premium covered for contractor).

Job Summary

We are seeking a detail-oriented and proactive contractor to join our team. In this role, you will be responsible for executing title release processes, supporting operational analysis, and driving process improvements. You will play a key role in maintaining compliance, generating operational reports, and representing the Billings site in cross-functional projects.

Key Responsibilities:

  • Perform processes in accordance with established Standard Operating Procedures (SOPs).
  • Analyze operational data and processes to identify trends, gaps, and areas for improvement.
  • Develop and maintain reporting tools and dashboards to track process performance.
  • Represent the Billings site in projects involving customer onboarding, procedural changes, and system updates.
  • Collaborate with management to analyze and interpret operational performance data.
  • Partner with team members to drive department initiatives and continuous improvement efforts.
  • Support functional operations reviews through data analysis and reporting.
  • Build productive working relationships with internal teams and external stakeholders.
  • Ensure timely, accurate, and efficient execution of fulfillment activities.

If interested in more details, please apply!

Job Tags

Contract work, For contractors,

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