Job Summary
Assigns driver loads to deliver freight to customers in a timely and efficient manner. Ensures drivers meet weekly revenue targets, aligned with overall departmental revenue goals.
Duties and Responsibilities
1. Assigns drivers to convey freight as requested by customers, in compliance with DOT regulations and company guidelines.
2. Utilizes load boards, call lists and other options to solicit work for available drivers.
3. Communicates and confirms assigned dispatch for all assigned drivers.
4. Communicates with customers on orders and schedules drivers based upon customer needs and driver availability.
5. Makes adjustments with dispatch based upon changing customer needs and driver availability.
6. Communicates customer, DOT compliance, violations, and safety concerns to drivers as necessary.
7. Manages issues and handles required discipline until escalated to management team.
8. Solicits and secures outside carrier support when work volume exceeds Company capacity.
9. Works with Director of Sales to prioritize customer loads and ensures dispatch and sales are in
alignment.
10. Ensures the accuracy of orders, driver loads and other information within the McLeod transportation system.
11. Enters driver assignment data in McLeod transportation system.
12. Works with drivers to ensure they are being efficient and productive.
13. Works with maintenance team and other Dispatchers to track and ensure Owner/Operators are having quarterly tractor inspections and Company fleet follows vehicle and equipment preventative maintenance programs.
14. Optimizes revenue potential for each driver while minimizing empty miles.
15. Clearly communicates to Owner/Operators and Company drivers expected gross pay for each load.
16. Remains proficient with all transportation systems, including Geo Tab ,McLeod and LYTX.
17. Answers after-hours emergency dispatch line (on-call phone).
18. Prepare and publish daily and weekly reports for transportation KPIs as directed.
19. Communicates customer issues and works with appropriate staff to resolve in a timely manner.
20. Performs various other ancillary administrative duties to support the transportation department.
21. Performs other tasks and projects as requested.
Job Skills Requirements
· Prior team leadership experience
· Minimum of 2 years of dispatch experience in the transportation industry or related field
· Requires knowledge DOT rules and regulations
· High level of organization and time management skills
· Ability to handle multiple projects simultaneously in a stressful environment
· Excellent computer skills (good knowledge of Outlook, MS Word, Excel, Electronic Driver Software)
Must have high level of discretion and ability to handle sensitive and confidential information appropriately
· High level of attention to detail
· Ability to work independently, multi-task and prioritize workload
· Capable of working some overtime as required by workload
· Requires good geographical sense
· Excellent interpersonal communication skills; Must be approachable by both customers and associates at all levels within the organization
Job Type: Full-time
Benefits:
Experience:
Work Location: In person
...Source One is a staffing services company and were currently looking for multiple individuals to work as drivers for a major AI technology company developing autonomous vehicles (AVs). Title: Vehicle Operator - Data Collection (Driver) Location: Los Angeles, CA...
BHE GT&S has an exciting summer internship opportunity for a rising Sophomore majoring in Environmental Studies, Biology, Environmental Engineering with the Environmental Team at our Western Area HQ located in Delmont, PA. PI4845e70b2227-30492-38526390
No Visa Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. POSITION SUMMARY: The Senior Microbiologist is a critical technical resource in the QC Microbiology...
...Visual Communications Student Internship 3D Environment Artist -- 3D Generalist Intern Location: Albuquerque, NM Department: Visual Communications... ...projects to cutting-edge 3D renderings and animations, our work helps communicate engineering and planning...
...Description The Director of Operations provides leadership and oversight of Healthy Neighborhoods Inc (HNI) internal, administrative and operational activities. This is a leadership, supervisory position playing a critical role in supporting the President/CEO and...