Customer Support Specialist Job at Talent, Springfield, MA

RVgwR25IUVlubEZvbDBMYlJ5N2FGZ2cySVE9PQ==
  • Talent
  • Springfield, MA

Job Description

Talent International is partnering with a fast-growing global leader in the component testing sector to hire a Customer Support Specialist for their Enfield, CT facility (5x days a week onsite) .

This is a great opportunity for people who are looking to build on their career and will suit those with 1+ year of high volume, phone base work experience.

What you will be doing:

- Serve as the main point of contact for customers—taking calls, scheduling work, and providing regular updates on project timelines.

- Coordinate closely with testing teams to track progress and ensure on-time delivery.

- Manage a high call volume (50–75 calls daily) and scheduling for ~200 customers annually.

- Update schedules in Excel and internal systems while maintaining clear, professional communication.

What you bring:

- 1+ year of customer-facing experience (call center, customer service, or similar phone-based role).

- Strong communication skills with an upbeat, resilient personality

- Organized and detail-oriented, with the ability to juggle multiple tasks in a fast-paced environment.

- Tech savvy with basic knowledge of Excel, email, and Microsoft Teams.

Details:

- Full-time, 40 hours/week.

- Contract role with long-term potential for extension or conversion.

- Onsite in Enfield, CT 5x days a week (no remote)!

Job Tags

Full time, Contract work, Work experience placement,

Similar Jobs

Tech Mahindra Business Process Services

Clinical Research Coordinator Job at Tech Mahindra Business Process Services

 ...Tech Mahindra is seeking Clinical Research Coordinators to support clinical operations for our partner lab in Burlingame, CA for a Health and Wellbeing research study. This role will work with a robust team of multidisciplinary stakeholders to support planning and execution... 

Pocketbook Agency

Executive Assistant & Office Manager for a Startup Job at Pocketbook Agency

 ...Job #2222 We are seeking an Executive Assistant & Office Manager, to support the executive leadership team of an education tech startup. This dual-role provides high-level administrative support to the founders while ensuring smooth day-to-day operations of the company... 

Focused HR Solutions

1.20. SharePoint Developer Job at Focused HR Solutions

 ...and posting may require up to 1-2 days per month in a Triangle area office for meetings. Our client has an opening for a SharePoint Developer (732469) This position is up to months, with the option of an extension, and the client is in Raleigh, NC Please send... 

US Tech Solutions

Senior Technical Designer - Intimates Job at US Tech Solutions

Title: Technical Designer Contract: 03 months Location: 55 Water Street, Manhattan, New York, United States of America, 10038 Description: Individual contributor position responsible for executing the technical design process from development to final fit. ...

ACL Digital

Dental Hygienist Assistant Job at ACL Digital

 ...Job Title: Dental Hygienist Assistant Client Location: Detroit, MI Pay Rate: Up to $32/hour Job Summary: We are seeking a Dental...  ...oral hygiene. Requirements: Prior dental assisting experience. High school diploma or GED. CPR certification & six...