Customer Service Specialist Job at Insight Global, Buckeye, AZ

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  • Insight Global
  • Buckeye, AZ

Job Description

Client Service Specialist

Location: Buckeye, AZ

Rate: $70,000 annually

Type: Full-Time

Job Description

Insight Global is seeking a customer-focused and solutions-driven Client Service Specialist to support client operations at a newly opened 1 million square foot warehouse . As a key liaison between our clients and internal teams, you will play a vital role in ensuring service excellence, resolving issues, and supporting the successful launch and ongoing performance of this high-capacity third-party logistics (3PL) facility .

Required Skills & Experience

  • 2+ years of experience supporting large Fortune 100 clients
  • Proven ability to investigate and resolve client complaints by identifying root causes, recommending solutions, and ensuring timely follow-up
  • Skilled in preparing reports and updates for internal leadership and clients as needed
  • Ability to support operational and administrative tasks as assigned
  • Experience monitoring and documenting recurring issues to drive process improvements and enhance client satisfaction

Job Tags

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