Job Description
Why Renovo? Renovo Solutions is a nationwide healthcare technology management company. Our mission is to enable our employees to create customer-centric solutions that empower our healthcare and life science partners to deliver better outcomes and quality of life for the communities they serve. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. Our company’s values of being People First, Customer Centric, Quality Focused, Innovative and Transparent demonstrate our beliefs in a strong culture and a commitment to excellence. We prioritize investing in our employees’ development through ongoing training programs and a supportive work environment. Join our team to make a difference in healthcare while advancing your career with Renovo.
Summary: This position will perform planned maintenance, inspections, and calibrations across a variety of clinical equipment to ensure mechanical and electrical safety and functionality. This role may support medical/clinical staff and teammates.
What you will do: Biomedical Service & Maintenance - Troubleshoot and repair electromechanical patient care equipment in compliance with manufacturer specifications and hospital standards
- Repairs can include the following: infusion pumps, patient monitoring, respiratory equipment, beds, defibrillators, operating room equipment, EKG machines, anesthesia machines, etc.
- Install new equipment and conduct incoming inspections
- Assist in troubleshooting and major repairs of complex equipment with senior technicians
- Perform inspections, calibrations, performance assurance, and electrical safety on general biomedical equipment
- Participate in special projects or upgrades as assigned
Compliance & Documentation - Ensure compliance with all regulatory bodies (TJC, DNV, DOH, CAP) and internal Medical Equipment Management Plans (MEMP)
- Follow safety procedures related to bloodborne pathogens, hazardous materials, and device safety per OSHA and facility policy
- Adhere to ISO/IEC 27001 and ISO 13485 QMS policies, procedures, and documentation standards
- Maintain accurate service records in our CMMS - RenovoLive
Customer Support - Develop and maintain strong working relationships with clinical and facility staff
- Communicate equipment status and service timelines clearly to customers and supervisors
- Demonstrate a customer-first approach by actively listening to feedback and prioritizing service requests
Asset Tracking - Support inventory control by performing audits and verifying the status of assigned and incoming equipment
- Recommend updates to inventory records and performance assurance schedule
Qualifications: - 3+ years of hands-on experience with clinical biomedical equipment in a hospital or clinical setting preferred
- Technical degree or equivalent
- Proficient with electromechanical and computerized biomedical devices
- Strong troubleshooting and problem-solving abilities
- Comfortable interpreting error codes and using diagnostic software
- Clear and professional verbal and written communication
Required Competencies: - Accountability – takes ownership of assigned work and follows items through to completion
- Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
- Financial Acumen – Considers financial impact of all decisions
- Integrity – Can admit mistakes, is direct and truthful
- Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
- Priority Setting – Prioritizes assigned schedules and workload
- Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
- Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
Safety Requirements: - Abide and follow our Injury & Illness Prevention Program and Covid-19 Prevention Program
- Maintain a safe working environment for self and others if they come in contact within the biomed area in accordance with the facility’s policies
- Must follow OSHA guidelines in regard to blood borne pathogens, airborne pathogens, radiation, sharp instruments and/or tools, hazardous liquids, and operating devices
- On-time completion of safety training assignments
- Must have sensory ability to distinguish hot & cold ranges of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish colors
- Must be able be able to carry or lift up to 50 pounds routinely
Travel Requirements: - This position is not required to travel
Working Conditions: - Hospital environment
- Must abide by the safety rules of the host site
Classification: FLSA: Non-Exempt
- Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.
EEO Statement RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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