Job Description

Software Guidance & Assistance, Inc. (SGA), is searching for an Apple Global Mobility Support Specialist for a Contract to Hire assignment with one of our premier Boutique Investment Banking clients in New York, NY .
**This role is onsite 5x week **
Candidates must have extensive MacOS experience, and be extremely proficient with all Apple products.
Responsibilities :
Troubleshooting and supporting end-users, while providing white glove service
Working closely with the compliance department to ensure that all texts are archived via Leap
Working w/ wireless carriers to set up and activate users' devices
Onboarding of new employees to their mobile and work devices
Document and escalate issues
Setting up iPads and iPhones; emails, contacts, calendar
Installing desktop hardware and software
Performing desktop imaging and configuration
Installing and configuring printers
Required Skills :
At least 6+ years of technical support experience within a corporate environment
Advanced experience with MacOS and mobile devices
JAMF
Proven ability to offer high-level desktop support in an enterprise environment
Excellent communication skills
Familiarity with standard ticketing systems
Some experience with Leap or similar text archiving applications is preferred
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.

Job Tags

Contract work,

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Apple Global Mobility Support Job at Software Guidance & Assistance, Inc. (SGA, Inc.), New York, NY

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