Job Description

Accounts Receivable Specialist

Role and Responsibilities

The Accounts Receivable Specialist works closely with Accounting Team members under the general supervision of the Custodial Manager, and is responsible for providing support with Accounts Receivable, and Customer documentation and data maintenance. Also provides excellent customer service while maintaining high Company standards in professionalism and strict confidentiality at all times. Assesses office procedures and makes necessary changes in order to improve office functioning. May assume responsibility for training, assigning, and checking work of subordinates. Performs administrative support duties. Serves as a contact person for other employees or the outside public. Communicates with internal and external offices to obtain or share information. Ensures administrative details are completed.

• Perform daily Accounts receivable evaluation to determine which customers are not in current compliance status.
• Perform and maintain a daily collection log to track team member collection efforts.
• Write and track past due demand letters.
• Complete the weekly AR meeting report.
• Attend regular AR review meetings and report team progress.
• Direct AR team and with approval, the Billing team to assist with collection efforts.
• Perform Customer account audits.
• Assists Daily ACH/Check deposits.
• Assist with ACH pulls on schedule and by request.
• Assist calling on virtual credit card payments to change payment methods.
• Answer daily customer questions by email.
• If request research and submit invoices and backup documentation to clients via password protected, encrypted email or electronic data interchange.
• Work with Managers to develop and auto late payment reminder emails notification process.
• Reconcile Accounts Receivable payments with invoices, noting discrepancies and communicating such to Billing Manager.
• Assist with bank deposit payments as needed.
• Maintain confidentiality of information and data at all times.
• Proactively communicate on a daily basis to ensure issues and workflow priorities remain on target.
• Assist with projects as needed and perform other duties as assigned.
• Abide by all obligations under HIPAA related to Protected Health Information (PHI).
• If a HIPAA violation is discovered, whether individually or by another, you must report the violation to the Compliance Officer and/or Human Resources.
• Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company.
• Flexibility to understand, appreciate and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

What We Have to Offer

Our benefits package is designed to keep our employees happy and healthy - physically, mentally and financially.

• Medical, Dental, Vision Insurance
• Disability and Life Insurance
• Employee Assistance Program
• Remote work options
• Generous Paid-Time Off
• Annual Reviews and Development Plans
• Retirement Plan with company match immediately 100% vested

Qualifications

• Ability to work with peers in a team effort.
• Familiar with general Accounts Payable and Accounts Receivable processes.
• Strong organizational and time management capabilities.
• Excellent written, verbal and interpersonal communication skills.
• General knowledge of QuickBooks Enterprise.
• Ability to quickly learn specialized PBM software application.
• Basic knowledge in Microsoft Word and Excel.
• Detail oriented, with successful experience in meeting multiple deadlines.
• Aptitude for providing excellent customer service.

Job Type

Full-time

Required education & Skills

• At least 5 Years work experience, Associates degree or Bachelor’s degree preferred
• Knowledge of computerized accounting programs: 5 years
• Account Receivable processes: 5 years
• Account Payable processes: 2 years
• Microsoft Word and Excel: 5 years

Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Liviniti, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Liviniti, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V

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